Terms and Conditions of Sale
Kyles Collection is pleased to accept orders subject to the Terms and
Conditions of sale as stated below. Your use of the Kyles Collection
website (“KylesCollection.com”) and purchase of the products (or
services) (“products”) on it means that you agree to these terms and
conditions (“terms”). No variation of these Conditions shall be binding
unless agreed by letter signed by an Authorised Representative of Kyles
Collection. Please read the terms carefully before placing your order.
We would advise you to retain a copy of them for your future reference.
We always try to make sure that the prices on KylesCollection.com are
accurate but occasionally errors or price changes may occur.
We reserve the right at any time to revise prices to account for any
increases in costs including the increase or imposition of any duty,
tax, levy or exchange rate variation. We will take all reasonable steps
to notify you of any relevant revision of prices before processing your
Cancellation of Orders
If the item has been shipped, you will be responsible for paying the
shipping costs for returning the merchandise to us. When returning a
cancelled order, you must ship via a courier that provides tracking,
and provide us with the tracking number. If the item is lost or
destroyed in transit, you will be charged for the item. Therefore it is
recommended that you purchase insurance from the courier, so you can be
reimbursed for an item if it is lost or destroyed in transit. <
For items cancelled after they are shipped, your account will not be
credited, until we receive the returned item. Cancelled orders, that
have been shipped, must be returned unopened. We cannot guarantee a
refund or credit note if the items were made in special non-standard
Please note that we keep a close eye on prices on the website. Evidently there may be slight discrepancies in product prices compared to our instore catalogues. These are not intentional, unless there a clear promotion. The from prices indicated are the cost of the set price if the client buys the cheapest necklace, earrings, and bracelet (if no bracelet is available, then its for necklace/ earrings combo). Please call us if your unsure regarding exact prices. We reserve the right to refuse an order if the prices are incorrect with our master catalogue/ pricelist.
Availability of Website
We try and offer you the best service
we can. But we cannot promise that all our products and services will
meet your requirements and we cannot guarantee that the Kyles
Collection website will be fault free. If you find a fault, please let
us know by contacting info@KylesCollection.com. Please note that all crystal colours are NOT available in all designs, and in such cases we will have to refuse the order, as it does not meet your requirements.
We aim to deal with any complaints in a fair, confidential, swift and
effective way. They should be directed via the secure 'e-mail us' link
found at the bottom of each page and include full contact details in
addition to your e-mail address together with order number where
Liabilities and Responsibilities
Kyles Collection total liability in contract, tort (including
negligence or breach of statutory duty), misrepresentation, and
restitution or otherwise, arising in connection with the performance or
contemplated performance of this agreement shall be limited to the
price paid for the goods.
Nothing in these conditions excludes or limits the liability of Kyles
Collection for death or personal injury caused by the Kyles
Collection’s negligence or fraudulent misrepresentation.
The limitation on any exclusion from liability contained in these
Conditions shall be subject to the provisions of section 2(1) of the
Unfair Contract Terms Act 1977.
Kyles Collection will not be liable in any amount for failure to
perform any obligation under this agreement if such failure is caused
by the occurrence of any unforeseen event beyond its reasonable control
including without limitation Internet outages, communications outages,
fire, flood, war or act of God.
Interpretation and Jurisdiction
These terms and conditions only cover the Kyles Collection web site.
Any other websites which you link to from this website are governed by
their own terms and conditions. We accept no responsibility or
liability for web sites that are not under our control. We are required
by law to inform you that sales can only be concluded in English. These
terms and conditions shall be governed by and construed in accordance
with the laws of England and Wales and each party agrees irrevocably to
submit to the exclusive jurisdiction of the courts of England and
Kyles Collection will occasionally update its privacy statement to
reflect company and customer feedback. When Kyles Collection posts
changes to this statement, you will see the word "Updated" next to the
encourages you to periodically review this page to be informed of how
we are protecting your information. If you have questions or concerns
about policy changes, you should first contact the Kyles Collection
customer service department at info@KylesCollection.com
Kyles Collection may request personal information, including your name,
shipping address, telephone number, e-mail address, billing address,
credit card number, and expiration date. Kyles Collection collects that
information in order to:
-Process an order;
-Verify your identity for payment authorization;
-Contact you regarding your order status;
-Ship your order to you;
-Enter you in a sweepstakes (if you request);
-Send you news from Kyles Collection (if you request);
-Provide you with an excellent shopping experience.
Once Kyles Collection gathers your name and address, this information
will then be transferred to your credit card company, if applicable,
for confirmation to complete your purchase. Your shipping information
may also be supplied to a third-party fulfillment center, but your name
and address will not be used for any other purpose than delivery of
your order. Your name and address will not be sold to mailing-list
firms. Although Kyles Collection may occasionally share statistics
about our customers with important business partners, we do not
disclose any identifying information about individual customers.
Kyles Collection gives you access to third party partners to provide
you with certain services that are detailed below. Kyles Collection
will provide that third party with your transaction information and
then that third party will collect additional information that it needs
to provide you with the requested service. Kyles Collection encourages
you to review the privacy statements of Web sites you choose to link to
from Kyles Collection so that you can understand how those Web sites
collect, use, and share your information.
All statements, guarantees or warranties in
these terms of trading are additional to and do not affect your
statutory rights. These terms and conditions are subject to change at
any time without prior notice to you.
Annual Sale Terms
All Sale items are non-refundable and non-exchangeable. Sale items do not carry a guarantee, and any possible repairs in the future may be down to the manager’s discretion. Proof of purchase is compulsory, and only original store receipts will be accepted. Privilege members are able to use and collect points as usual on sale items. Privilege members receive an extra 10% off sale items, however this only applies to members who joined before 12-12-12
The 12.12.12 Promotion Terms
This promotion cannot be used with any other offers. This promotion applies to all stock and bespoke orders placed between12.12.12 to 24.12.12. You are unable to use or collect privilegepoints with this promotion. All item are covered with our usual guarantee. This promotion is only available to retail customers. Online privilege members can use and collect privilege points with this offer online only. Instore Kyles do not offer privilege points with this 12.12.12 promotion. Kyles Collection reserves the right to stop, extend this promotion at any time, without any prior notice.
100 Green Street